Privacy Policy of the Website

https://ToursGlobales.com

I. PRIVACY AND DATA PROTECTION POLICY

Respecting the provisions of the current legislation, Tours Globales (hereinafter, also referred to as the Website) is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the collected data.

Laws incorporated in this privacy policy

This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following rules:

  • General Data Protection Regulation (GDPR): The GDPR is a European Union regulation that sets out the principles and requirements for the processing of personal data and the protection of individuals' privacy within the EU.
  • Spanish Data Protection Act (LOPD): This is the national law in Spain that regulates the protection of personal data and ensures compliance with the GDPR requirements.
  • Spanish Law on Information Society Services and Electronic Commerce (LSSI-CE): This law establishes the legal framework for online services and electronic commerce in Spain, including provisions related to the processing of personal data.
  • Guidelines and recommendations from the Spanish Data Protection Agency (AEPD): The AEPD provides guidance and recommendations on data protection practices and ensures compliance with the applicable regulations in Spain.

It's important to note that this list is not exhaustive and there may be other relevant regulations and laws that are incorporated into the privacy policy, depending on the specific circumstances and requirements of the website or service.

Identity of the data controller

Address: Hamburg 9, Juarez, Cuauhtemoc, 06700 Mexico City, CDMX, Mexico

Contact Phone: +525532416839

Contact Email: lucianapereira@gmail.com

Please feel free to reach out to us using the provided contact information for any inquiries or concerns regarding your personal data. We strive to respond promptly and address any issues in a timely manner.

Personal Data Registration

In compliance with the GDPR and the Spanish Data Protection Act (LOPD-GDD), we hereby inform you that the personal data collected by Tours Globales through the forms on its website will be incorporated and processed in our database. The purpose of this is to facilitate, expedite, and fulfill the commitments established between Tours Globales and the User, or to maintain the relationship established through the completed forms, or to address a request or inquiry from the User.

Furthermore, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying the processing activities carried out and other circumstances established in the GDPR, according to their purposes.

We assure you that the personal data provided will be treated with the utmost confidentiality and will be subject to the necessary security measures to prevent unauthorized access, alteration, or disclosure.

The personal data will be kept for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The User has the right to access, rectify, and delete their personal data, as well as exercise other rights recognized by the GDPR and the LOPD-GDD. To exercise these rights or for any inquiries regarding the processing of personal data, please contact us using the contact information provided.

By providing your personal data and accepting this privacy policy, you consent to the processing of your data in accordance with the terms and conditions outlined herein.

Principles applicable to the processing of personal data:

The processing of the User's personal data shall be subject to the following principles as stated in Article 5 of the GDPR and Article 4 and subsequent articles of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Lawfulness, fairness, and transparency: Personal data shall be processed lawfully, fairly, and in a transparent manner, ensuring the rights of the data subject are protected.
  • Purpose limitation: Personal data shall be collected for specified, explicit, and legitimate purposes and shall not be further processed in a manner that is incompatible with those purposes.
  • Data minimization: Personal data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
  • Accuracy: Personal data shall be accurate and, where necessary, kept up to date. Reasonable steps shall be taken to ensure that inaccurate or incomplete data is rectified or erased.
  • Storage limitation: Personal data shall be kept in a form that permits identification of the data subject for no longer than is necessary for the purposes for which the data is processed.
  • Integrity and confidentiality: Personal data shall be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
  • Accountability: The data controller shall be responsible for ensuring compliance with the principles of data protection and shall be able to demonstrate such compliance.

These principles serve to safeguard the privacy and rights of individuals and promote responsible and transparent handling of personal data.

Categories of personal data

The categories of data processed in Tours Globales are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

The legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Tours Globales is committed to obtaining the explicit and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

In cases where the User is required or has the option to provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of the forms is mandatory because they are essential for the proper execution of the operation carried out.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not affect the use of the Website.

The purposes for which personal data is processed are as follows

The personal data is collected and managed by Tours Globales with the purpose of facilitating, expediting, and fulfilling the commitments established between the Website and the User, or maintaining the relationship established in the forms filled out by the User, or to respond to a request or inquiry.

Furthermore, the data may be used for commercial purposes, including personalization, operational and statistical purposes, as well as activities related to the business objectives of Tours Globales This may include data extraction, storage, and marketing studies to tailor the Content offered to the User, as well as improve the quality, functionality, and navigation of the Website.

At the time of collecting personal data, the User will be informed about the specific purpose(s) for which the personal data will be used, i.e., the intended use(s) of the collected information.

Retention periods for personal data


Personal data will only be retained for the minimum time necessary for the purposes of processing, and in any case, only for the following period: [specify period], or until the User requests its deletion.

At the time personal data is collected, the User will be informed about the retention period for the personal data or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User's personal data will not be shared with third parties.

In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of Article 8 of the GDPR and Article 7 of Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, only individuals over 14 years of age can lawfully give consent for the processing of their personal data by Tours Globales. If the individual is under 14 years old, the consent of their parents or guardians will be required for the processing, and it will only be considered lawful to the extent that it has been authorized by them.

The secrecy and security of personal data

Tours Globales is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the collected data, to ensure the security of personal data and prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise processed.

The website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially. The transmission of data between the server and the user, as well as any feedback, is fully encrypted.

However, while Tours Globales takes all reasonable precautions to secure personal data, it cannot guarantee the invulnerability of the internet or the absence of hackers or fraudulent third parties. In the event of a security breach that is likely to result in a high risk to the rights and freedoms of individuals, the data controller will promptly notify the user. In accordance with Article 4 of the GDPR, a personal data breach refers to any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

The personal data will be treated as confidential by the data controller, who undertakes to inform and ensure, through legal or contractual obligations, that such confidentiality is respected by its employees, associates, and any individuals who may have access to the information.

Rights derived from the processing of personal data

The User has the following rights regarding their personal data processed by Tours Globales, and may therefore exercise the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  1. Right of access: The User has the right to obtain confirmation from Tours Globales as to whether or not their personal data is being processed, and if so, to access their specific personal data and information regarding the processing carried out or to be carried out, including information on the origin of the data and the recipients of the communications made or planned regarding such data.
  2. Right of rectification: The User has the right to request the correction of their personal data if it is inaccurate or incomplete, taking into account the purposes of the processing.
  3. Right to erasure ("right to be forgotten"): The User, subject to applicable law, has the right to request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected or processed, when the User withdraws consent and there is no other legal basis for processing, when the User objects to the processing and there are no overriding legitimate grounds, when the personal data has been unlawfully processed, when the personal data must be erased to comply with a legal obligation, or when the personal data has been collected in relation to the offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account available technology and the cost of implementation, must take reasonable steps to inform other data controllers processing the personal data of the User's request to erase any links to or copies of the data.
  4. Right to restriction of processing: The User has the right to request the restriction of the processing of their personal data. This right applies in certain situations, including when the User contests the accuracy of their personal data, when the processing is unlawful, when the Data Controller no longer needs the personal data but the User requires it for the establishment, exercise, or defense of legal claims, or when the User has objected to the processing pending verification of whether the legitimate grounds of the Data Controller override those of the User.
  5. Right to data portability: If the processing is based on consent or the performance of a contract, and is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format, and to transmit the data to another data controller without hindrance.
  6. Right to object: The User has the right to object to the processing of their personal data by Tours Globales.
  7. Right not to be subject to automated individual decision-making, including profiling: The User has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the User or significantly affects them, unless such processing is necessary for the performance of a contract, is authorized by law, or is based on the User's explicit consent.

Therefore, the User may exercise their rights by sending a written request to the Data Controller, specifying:

  • Name and surname of the User, and a copy of their ID card. If representation is allowed, the identification of the person representing the User and a document proving the representation must also be provided. The photocopy of the ID card may be substituted by any other legally valid means of proving identity.
  • Request with specific reasons or information requested.
  • Address for notifications.
  • Date and signature of the requester.
  • Any document supporting the request.

This request and any accompanying documents can be sent to the following postal address and/or email:

Postal address: Hamburgo 9, Juárez, Cuauhtémoc, 06700 Ciudad de México, CDMX, México

Email: lucianapereira@gmail.com

Links to third-party websites

The Website may include hyperlinks or links that provide access to third-party websites that are different from RTours Globales and are therefore not operated by Tours Globales. The owners of such websites will have their own data protection policies, and they will be responsible for their own files and privacy practices in each case.

Complaints to the supervisory authority.

If the User believes that there is a problem or violation of current regulations regarding the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the state where they have their habitual residence, place of work, or the alleged infringement took place. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and agree to the conditions regarding the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data by the Data Controller in the manner, for the periods, and for the purposes indicated. The use of the Website implies acceptance of its Privacy Policy.

Tours Globales reserves the right to modify its Privacy Policy at its own discretion or due to legislative, jurisprudential, or doctrinal changes by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically review this page to stay informed of the latest changes or updates.

This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

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